This privacy policy explains how TOBG Services Ltd. ('we', 'us', 'our') collects, uses, and protects your personal data when you use AIPuna. We are committed to protecting your privacy and ensuring transparency about our data practices.
Data Controller
The data controller for AIPuna is:
TOBG Services Ltd.
Managing Director: Patrik Germann
Companies House Registration: #12121330
20-22 Wenlock Road, London, N1 7GU, United Kingdom
Email: [email protected]
Data We Collect
Personal Information
- Email address and account credentials
- Display name and profile information
- Profile photo (optional)
Usage Data
- App interaction patterns and feature usage
- Session duration and frequency
- In-app navigation and actions
- Search queries within the app
Device Information
- Device type, model, and operating system version
- Unique device identifiers
- IP address and approximate location
- Browser type and version (web access)
Purchase History
- In-app purchase records via Apple App Store or Google Play
- Subscription status and plan details
- Stripe payment transaction records
- Billing history and receipts
App Permissions
AIPuna may request the following permissions on your device:
- Camera: For scanning documents, taking photos, and video features
- Microphone: For voice input and voice-based interactions
- Photo Library: For uploading and managing images within the app
- File Access: For importing and exporting documents and files
Third-Party Services
AIPuna uses the following third-party services to provide and improve our platform:
- •Firebase - User authentication, push notifications, and analytics
- •LiveKit - Real-time voice chat infrastructure (WebRTC)
- •Sentry - Error monitoring and crash reporting (no personally identifiable information included)
- •Stripe - Payment processing and subscription management
- •Apple App Store / Google Play - In-app purchases and subscription billing
Data Storage & Security
We implement the following measures to protect your data:
- Encryption of data in transit (TLS) and at rest
- Secure backend infrastructure with regular security audits
- Access controls and role-based permissions for internal systems
- Regular vulnerability assessments and penetration testing
- Automated monitoring and incident response procedures
Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with our services. When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.
Financial transaction records are retained for 7 years as required by applicable tax and commercial law.
Your Rights
Under GDPR and applicable data protection laws, you have the following rights:
- Right of access: Request a copy of your personal data
- Right to rectification: Correct inaccurate or incomplete data
- Right to erasure: Request deletion of your personal data
- Right to data portability: Receive your data in a structured, machine-readable format
- Right to restrict processing: Limit how we use your data
- Right to object: Object to processing of your personal data
- Right to withdraw consent: Withdraw your consent at any time where processing is based on consent
Children's Privacy
AIPuna is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If you believe we have collected data from a child under 13, please contact us immediately at [email protected].
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes through the app or by email. The date of the last update is shown at the top of this policy.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Email: [email protected]
TOBG Services Ltd., 20-22 Wenlock Road, London, N1 7GU, United Kingdom