Privacy Policy
This privacy policy informs you about the type, scope and purpose of the processing of personal data on our website.
GDPR Compliant
Fully EU GDPR compliant
Your Rights
Comprehensive data subject rights
Data Security
Highest security standards
EU Servers
Data remains in the EU
1. Controller
The controller for data processing on this website is:
TOBG Services Ltd.
20-22 Wenlock Road
LONDON, N1 7GU
UNITED KINGDOM
Contact:
Email: [email protected]
2. Data Protection Officer
You can reach our data protection officer at:
Email: [email protected]
Postal: TOBG Services Ltd., Attn: Data Protection Officer, 20-22 Wenlock Road, LONDON, N1 7GU, UNITED KINGDOM
3. Data Collection on Our Website
3.1 Server Log Files
The provider of the pages automatically collects and stores information in server log files:
- Browser type and version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of server request
- IP address (anonymized)
Legal basis: Art. 6 Abs. 1 lit. f DSGVO (legitimate interest)
Storage duration: 7 days
3.2 Cookies
Our website uses cookies. These are small text files that are stored on your device. We use:
- Technically necessary cookies: Technically necessary cookies: To ensure website operation
- Functional cookies: Functional cookies: To improve user experience
- Analytics cookies: Analytics cookies: Only with your consent for website optimization
Legal basis: Art. 6 Abs. 1 lit. a DSGVO (consent) or Art. 6 Abs. 1 lit. f DSGVO (legitimate interest)
3.3 Contact Form
If you send us inquiries via the contact form, your data from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions.
Legal basis: Art. 6 Abs. 1 lit. b DSGVO (contract initiation)
Storage duration: 6 months after completion of the inquiry
3.4 Registration
Registration is required to use our AI chat service. The following data is collected:
- Email address
- Username
- Password (encrypted)
- Registration time
Legal basis: Art. 6 Abs. 1 lit. b DSGVO (contract fulfillment)
Storage duration: Until account deletion
4. Data Sharing
Your personal data will only be transmitted to third parties if:
- You have given your express consent (Art. 6 para. 1 lit. a GDPR)
- The disclosure is necessary for the assertion, exercise or defense of legal claims (Art. 6 para. 1 lit. f GDPR)
- There is a legal obligation (Art. 6 para. 1 lit. c GDPR)
- This is necessary to protect legitimate interests (Art. 6 para. 1 lit. f GDPR)
5. Third Parties and Processors
5.1 Hosting
Our website is hosted by an external service provider. The servers are located exclusively in the EU. We have concluded a data processing agreement with our host.
5.2 Payment Service Providers
We use external payment service providers to process payments. Data processing is based on Art. 6 para. 1 lit. b GDPR (contract fulfillment).
6. Your Rights as a Data Subject
You have the following rights:
- Right of access (Art. 15 DSGVO): Right of access (Art. 15 GDPR): You can request information about your personal data processed by us
- Right to rectification (Art. 16 DSGVO): Right to rectification (Art. 16 GDPR): You can request the correction of incorrect data
- Right to erasure (Art. 17 DSGVO): Right to erasure (Art. 17 GDPR): You can request the deletion of your data
- Right to restriction (Art. 18 DSGVO): Right to restriction (Art. 18 GDPR): You can request the restriction of processing
- Data portability (Art. 20 DSGVO): Data portability (Art. 20 GDPR): You can receive your data in a structured format
- Right to object (Art. 21 DSGVO): Right to object (Art. 21 GDPR): You can object to the processing
- Right of withdrawal (Art. 7 Abs. 3 DSGVO): Right of withdrawal (Art. 7 para. 3 GDPR): You can revoke given consents at any time
Right to Complain: You have the right to complain to a data protection supervisory authority. The competent authority is the supervisory authority of your place of residence or the authority responsible for us:
Information Commissioner's Office (ICO)
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
UNITED KINGDOM
7. Data Security
We use SSL encryption for website visits in conjunction with the highest level of encryption supported by your browser. In addition, we implement technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties.
8. Updates and Changes to this Privacy Policy
This privacy policy is currently valid and dated July 2025. Due to the further development of our website and offers or due to changed legal or regulatory requirements, it may become necessary to change this privacy policy.
Last Updated: July 2025
Version: 1.0