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Privacy Policy

This privacy policy informs you about the type, scope and purpose of the processing of personal data on our website.

GDPR Compliant

Fully EU GDPR compliant

Your Rights

Comprehensive data subject rights

Data Security

Highest security standards

EU Servers

Data remains in the EU

1. Controller

The controller for data processing on this website is:

TOBG Services Ltd.
20-22 Wenlock Road
LONDON, N1 7GU
UNITED KINGDOM

Contact:
Email: [email protected]

2. Data Protection Officer

You can reach our data protection officer at:

Email: [email protected]
Postal: TOBG Services Ltd., Attn: Data Protection Officer, 20-22 Wenlock Road, LONDON, N1 7GU, UNITED KINGDOM

3. Data Collection on Our Website

3.1 Server Log Files

The provider of the pages automatically collects and stores information in server log files:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Time of server request
  • IP address (anonymized)

Legal basis: Art. 6 Abs. 1 lit. f DSGVO (legitimate interest)
Storage duration: 7 days

3.2 Cookies

Our website uses cookies. These are small text files that are stored on your device. We use:

  • Technically necessary cookies: Technically necessary cookies: To ensure website operation
  • Functional cookies: Functional cookies: To improve user experience
  • Analytics cookies: Analytics cookies: Only with your consent for website optimization

Legal basis: Art. 6 Abs. 1 lit. a DSGVO (consent) or Art. 6 Abs. 1 lit. f DSGVO (legitimate interest)

3.3 Contact Form

If you send us inquiries via the contact form, your data from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions.

Legal basis: Art. 6 Abs. 1 lit. b DSGVO (contract initiation)
Storage duration: 6 months after completion of the inquiry

3.4 Registration

Registration is required to use our AI chat service. The following data is collected:

  • Email address
  • Username
  • Password (encrypted)
  • Registration time

Legal basis: Art. 6 Abs. 1 lit. b DSGVO (contract fulfillment)
Storage duration: Until account deletion

4. Data Sharing

Your personal data will only be transmitted to third parties if:

  • You have given your express consent (Art. 6 para. 1 lit. a GDPR)
  • The disclosure is necessary for the assertion, exercise or defense of legal claims (Art. 6 para. 1 lit. f GDPR)
  • There is a legal obligation (Art. 6 para. 1 lit. c GDPR)
  • This is necessary to protect legitimate interests (Art. 6 para. 1 lit. f GDPR)

5. Third Parties and Processors

5.1 Hosting

Our website is hosted by an external service provider. The servers are located exclusively in the EU. We have concluded a data processing agreement with our host.

5.2 Payment Service Providers

We use external payment service providers to process payments. Data processing is based on Art. 6 para. 1 lit. b GDPR (contract fulfillment).

6. Your Rights as a Data Subject

You have the following rights:

  • Right of access (Art. 15 DSGVO): Right of access (Art. 15 GDPR): You can request information about your personal data processed by us
  • Right to rectification (Art. 16 DSGVO): Right to rectification (Art. 16 GDPR): You can request the correction of incorrect data
  • Right to erasure (Art. 17 DSGVO): Right to erasure (Art. 17 GDPR): You can request the deletion of your data
  • Right to restriction (Art. 18 DSGVO): Right to restriction (Art. 18 GDPR): You can request the restriction of processing
  • Data portability (Art. 20 DSGVO): Data portability (Art. 20 GDPR): You can receive your data in a structured format
  • Right to object (Art. 21 DSGVO): Right to object (Art. 21 GDPR): You can object to the processing
  • Right of withdrawal (Art. 7 Abs. 3 DSGVO): Right of withdrawal (Art. 7 para. 3 GDPR): You can revoke given consents at any time

Right to Complain: You have the right to complain to a data protection supervisory authority. The competent authority is the supervisory authority of your place of residence or the authority responsible for us:

Information Commissioner's Office (ICO)
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
UNITED KINGDOM

7. Data Security

We use SSL encryption for website visits in conjunction with the highest level of encryption supported by your browser. In addition, we implement technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties.

8. Updates and Changes to this Privacy Policy

This privacy policy is currently valid and dated July 2025. Due to the further development of our website and offers or due to changed legal or regulatory requirements, it may become necessary to change this privacy policy.

Last Updated: July 2025
Version: 1.0